Breukelen (NL), 12 November 2013 – Five Degrees, the financial technology provider offering core customer facing banking technology for financial institutions announces today that it has signed a contract with CA-CF NL to implement Matrix, a core banking business process management engine as the basis for its new cross-channel platform.
Crédit Agricole Consumer Finance Group is a large international consumer lending company with a market leading position in the Netherlands with a portfolio of over 3 billion euro of outstanding consumer loans. As such the company is recognised as a leader and authority in the world of consumer credits. In a drive to enhance a single 360 degrees client view across products, clients and users CA-CF NL embarked on a selection process to find out of the box technology to roll out a single online platform in two stages across its customer service staff, clients, intermediaries and partners alike. The platform will enhance user experience, transparency and insight and as such drive the banks revenue model, while offering operational efficiencies too.
Leon Schurgers, Head of Strategy at CA-CF NL states: “A state of the art client management platform with transparent customer insight is of vital importance to our distribution network, whether this concerns our own staff, our intermediaries, our partners or the online end-user. We want to deliver a quality customer experience, which should extend beyond the one stop loan process and into the way we communicate internally, with our partners and clients. Matrix offers us a modern and agile solution that meets the functional requirements we set, built on future proof technology so we can stay in step with the market in a flexible manner.”
Martijn Hohmann, CEO of Five Degrees comments: “We are delighted to be the chosen partners in building this new platform which enables all customer relationship management and process tasks for all parties across the value chain. As a prime and fast moving consumer lender in the Netherlands, operational excellence is of vital importance to CA-CF NL and we are excited to be part of the project to achieve just that.”
Crédit Agricole Consumer Finance Nederland B.V., part of the French multi-national Crédit Agricole S.A., is market leader in consumer finance, with a current loan portfolio of 3 billion euros; the company is not only the largest finance house but also an authority and opinion leader in consumer credit. Its customer facing brands InterBank, Ribank en DNV reach the market through three distribution channels: intermediary, direct and the partnership channel. Service concepts such Antera Incasso, KredietDesk and MoneyCare are also part of the group. For more information: www.ca-consumerfinance.nl
Five Degrees (NL|IS) is a financial technology provider offering core banking modernisation to banks and other financial institutions wishing to serve their customers different: faster, at lower cost, more transparent, from and to any device and with more insight for all parties. Matrix, its proven core BPM banking platform, offers exactly the right, instant, manageable and future proof solution banks look for: a fully automated banking services engine supporting any segment, product or channel through a rich mid office environment, connected to any (legacy) back-office of choice. Since 2011 Five Degrees has been breaking the mould of 40+ years of banking technology with a clean, rapidly deployable bank architecture, built in and for today’s banking reality. The company operates out of the Netherlands (HQ), Luxembourg and Iceland. For more information: www.fivedegrees.nl
Matrix offers a future facing fully automated banking services platform supporting any segment, product or channel through a rich mid office environment, connected to any (legacy) back-office of choice, or the available Matrix back office. Matrix operates in a fully automated model with an unparalleled level of self service at every touch point giving both customer and bank instant insight and control in the process. The Web-based mid office portal offers benefits in terms of efficiency in adapting new business processes on the go. The open services platform integrates with any external service like KYC checks, passport validation, PFM, etc. or any external banking services requested. Users deploy the technology through a portal in a number of pre-defined flavours: full retail and SME banking, savings bank, private banking or micro finance.